Airport Honda - Honda dealerships Alcoa

Extremely satisfied with our purchase!!! We thoroughly enjoyed the entire experience from picking out a vehicle to test driving and even down to the financing. 5 star experience!!!!!!! Our very knowledgeable salesman GREG took us through the entire process with ease, answered all of our many questions thoroughly, and made sure we were satisfied with every step of the buying process. I dare say that this has been the easiest and smoothest car buying experience my husband and I have ever been apart of. I can’t say enough good about Greg and the team at Airport Honda!

I highly recommend Airport Honda as the go-to for both Sales and Service for Hondas in the Knoxville area. I have purchased 3 vehicles from Kevin Coffman and he and his assistant Megan are great about following up and ensuring that everything has met or exceeded my expectations. Kevin is a highly-experienced and knowledgeable Sales Representative, he is exceptional in his industry from my observation. Bill Burns & the team in the service department are also wonderful to work with, I recently had a new set of tires installed and the process was seamless. The technology in the service department and the cleanliness of the shop area in the new facility are impressive, and fully visible to customers, which I really appreciate. Nice job on the new facility, and well-deserved!

Thank you to Jesse Gilbert at Airport Honda for getting me set up in my new Honda Insight. I love it! He was very helpful with showing us how all the bells and whistles work. And making sure the whole process went smoothly.

Jesse was awesome in guiding myself to the perfect vehicle. Very knowledgeable and personable. This made the car buying experience much easier than other places I’ve shopped. Highly recommend having Jesse as your salesperson and car shopping at Airport Honda in general.

Matt Johnson is my go-to-guy for any new or used vehicle. I know when I shop at Honda, I’m getting a dependable vehicle from someone I can trust. They have tons of financing options and work to get the best fit possible in a monthly payment and interest rate for their customers.

This is the 6th vehicle we’ve bought from Airport Honda with Kevin Coffman in the past 12 years. In an impossible market, he found the perfect car for our teenager at a reasonable price. We drove away with this 2022 Honda Civic Sport $5000 cheaper than a used model of the exact same vehicle at another dealer. What I love most about working with Kevin is the care and follow-up given post-sale. He has always taken care of us when a car needed service and when we’ve added after-market upgrades. It’s hard to beat a Honda, and Airport Honda has the best staff and service around!

Getting my new vehicle, a 2023 Honda HRV, here was an amazingly smooth, informative, and pleasant experience thanks to Kevin Coffman and Airport Honda. He worked tirelessly throughout the entire process to ensure I understood and was completely comfortable with the terms of my purchase. Questions? Answered. Concerns? Quelled. Confusion? Cleared up. The entire way he provided numbers, examples, and recommendations, allowing me to make an informed decision. And all of that was just the money side. Kevin made sure to provide a thorough demonstration of all of the features of the vehicle and a pleasant test drive both as passenger and driver, ensuring that I was comfortable and happy with the car I was getting. He's a true rarity: a salesman with integrity. He was not afraid to tell me the truth. Whether something was not what I was looking for, out of the realm of possibility given my finances, or what he believed would suit me best; he gave it to me straight. Yet, there was no pressure. It was all about making sure I knew what I was signing up for. I rarely write reviews -- only in the cases of experiences that stand out to me. This was an exceptionally great experience. I 100% recommend this dealer and Kevin to anyone who needs to make the right choice when it comes to purchasing a car.

I called the morning of 6/13 and immediately secured an appt to test drive and look at the car I was hoping to purchase. David greeted me at the door and helped me through the entire experience. He was knowledgeable about the car and the buying process. He wasn’t pushy. He was kind and made the entire transaction smooth and enjoyable. This definitely was not your typical car-buying experience. It felt very autonomous and I was definitely (pun intended) in the driver’s seat. I would definitely use this dealership and David for my future needs.