Acura Of Milford - Acura dealerships Milford

Had an amazing experience at Acura of Milford. After an exhausting search for the right vehicle that was suitable for my credit/budget I was blessed to be referred to Dee. She was absolutely helpful in the entire process. She then connected me to Omar who finalized all the paperwork. Their customer service exceeded my expectations. I work directly with customers and I know when someone goes above and beyond for you. The entire experience was just refreshing. The process was easy and hassle free. They knew exactly what my needs were and met them and went the extra mile. This type of Customer Service is rare now a days and very hard to come across. Thank you so much Dee and Omar for all your hard work and efforts. I highly recommend Dee as your go to Salesperson!! I absolutely love my new car.

Ben was absolutely great to deal with on selling us our new MDX Type S and Omar did a great job on getting us financed. We highly recommend Acura Of Milford! Check them out!

My experience with Acura of Milford was seamless! Thank you, THANK YOU to George, on the sales team as well as Omar for being super knowledgeable, patient and helpful!

I scheduled a test drive on a Saturday morning and drove home an Acura MDX that afternoon. We met Ben for the test drive and was expedient in getting us on the road. Needless to say, we loved the truck after the test drive and immediately discussed availability. Given the current inventory conditions, we were surprised that there was one available on the lot and in the color we want. Ben was very attentive and patiently answered all our questions. We discussed all the options and were offered a few extras to sweeten the deal. This was the smoothest transaction I've had in getting a car and Ben made it all possible.

ZERO STARS! Be careful if you’re a woman using their service department. Check receipts and double check their work! Went in for oil change, trans flush and tire rotation. First sentence. $700 and two hour wait time. Ok no problem, but I’d like to use my warranty on the oil change. We don’t cover Carvana is what the rude old man tells me. I show proof they do he changes his mind and proceeds to commend their extended warranty. An hour and a half later I’m handed a receipt and told by TWO men I don’t need a trans flush. Fluid is clear! It was only throwing the code for routine maintenance. And That I only have to pay $108 for two filters. WHAT!? Engine filter is covered under my warranty. So I paid $100 for cabin air filter. They saw me coming a mile away. I’m in a rush so I leave without even checking my receipt. Big mistake, as I don’t live locally. Receipt claims they rotated tires and says trans fluid is dark and NEEDS a flush. Wow!!! Tires weren’t even touched. Not one!!! I’m at a loss. I have been there numerous times over the last year and dealt with Jose in service. He was outstanding! Seems like he’s gone and so is the honesty. Never thought I couldn’t trust DEALER SERVICE as a woman. I will be taking this further, for a refund and to find out what my car really needs by a real dealership not this trash.

Ben the senior sales consultant was amazing! He was helpful, knowledgeable and accommodating. He got me a great deal and I am very happy with my experience at Acura of Milford!!

Vinny was so kind and helpful. Everyone was very knowledgeable and gave me great information/support. Would defined recommend!!!

George was very knowledgeable on the vehicles and he was very helpful in assisting us in our decision making. We traded in our 2018 Mercedes GLE 350 for a 2023 Acura MDX. We also looked at the Lexus RX350 but preferred the Acura MDX in performance, design and size. We are very pleased with our purchase experience at Acura of Milford.