Acura Of Columbus - Acura dealerships columbus

We could not be happier with our experience. Our salesman was great! He was highly knowledgeable of the car and explained many of its features and capabilities to us. Furthermore, he has offered to continue to assist us with learning about the numerous functions in the future, if we need help. We absolutely love our new Acura and am glad we made the switch to this great brand of automobiles.

My first maintenance on my 22 Acura RDX was a very pleasant experience. Sam was great. She made sure that I was comfortable while I waited and she kept me informed of the status of my vehicle being ready. Also the complimentary car wash and vacuum was a plus!!!!

From the day I drove it off the lot the service department has been less than mediocre. Battery died the day after I drove it home then twice within the year. I was told by service I would have to start buying the battery at full price since I kept having problems it must be me causing it. Needless to say the next time I was stranded I went and bought a battery with a warranty that would be honored. Around 25000 miles I started having a jumping in the transmission. I carried it to Acura where I was told they had this problem with other Acura's and they would fix it. Service called me a few day later told me management decided that wasn’t the problem and they wouldn’t be fixing it. I had to bring it to a transmission place where it was fixed on my dime. I decided not to go back to them after that. Unfortunately now I am having issues with oil consumption so I was forced to bring it back in. I have been trying to get the same problem fixed for over a year. The problem has only gotten worse after thousands of dollars. I made another appointment to have it looked at. First available was two weeks out. I get there and I am told they would have to reschedule me a new appointment because they can’t look at more than one problem at a time. You can have a great sales team but if you can’t get the service department on the same page you won’t have repeat customers.

Robie of Acura colombus was extremely professional, respectful and helpful tome while using everything at his disposal to get me what I wanted. Extremely knowledgeable and ready to make people’s day just better. I am happy I had the experience to continue my car hunting with him.

Robbie was so helpful and patient! This was my first experience buying a car, or in a dealership, and I didn't feel pressured or confused once during my visit. Everyone we met and talked to helped us understand everything we were signing and seeing, and we walked out with a car I've always wanted!

Robbie was great to work with when purchasing a new car. I’m a repeat customer so have been pleased for years with my experiences and service at Acura of Columbus.

Brittany was amazing. Kept me informed and updated every step of the way with my new integra! She was sweet and had a great overall experience!

My Service Advisor, Sam, was exceptionally amazing! She was very welcoming, knowledgeable and provided above and beyond, personalized customer service. Thank you, Sam!